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#1 2010-03-16 06:42:57

chanet
Member
Registered: 2010-03-16
Posts: 3

enable adobe reader 7 to fill in form created in Acrobat Pro 9 -

ANSWERED

Dear all,

I have tried very hard searching for the answer but can not find the one that can solve my problem.

I have create form using life cycle desinger ES 8.2. The form contains text box, radio button and also drop down list. I did open this form in Acrobat Pro 9 and enble extended features in Adobe reader under 'Advance' menu bar.


However, if I submit the form to the reader who use Adobe reader 7, they can not fill in the form.

Please advice.

Thanks a lot.
Chanet


My Product Information:
LiveCycle Designer 8.2 / Windows

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#2 2010-03-16 10:38:01

CPearson
Member
Registered: 2008-05-20
Posts: 12

Re: enable adobe reader 7 to fill in form created in Acrobat Pro 9 -

Did you save the form as a dynamic formF, Check how you are saving the form by going to save and save as.

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#3 2010-03-16 11:04:24

Dimitri
Expert

Registered: 2005-11-01
Posts: 854

Re: enable adobe reader 7 to fill in form created in Acrobat Pro 9 -

ACCEPTED ANSWER

Hi chanet,

According to this product matrix of Acrobat features, the extended feature for Adobe Reader to allow fill and save (applied to the PDF in Acrobat 9 Pro) will only work for Reader 8 or above.
http://www.adobe.com/products/acrobat/matrix.html

Side Note: When the fill and save rights for Reader was introduced in Acrobat 8 Pro, it worked in Reader 7 too, but looks like a change was made when 9 was released to no longer work in Reader 7

You should ask your end user to upgrade their Free Adobe Reader.

Hope this helps,

Dimitri
WindJack Solutions
www.pdfscripting.com
www.windjack.com

Last edited by Dimitri (2010-03-16 11:04:43)

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#4 2010-03-16 22:02:05

chanet
Member
Registered: 2010-03-16
Posts: 3

Re: enable adobe reader 7 to fill in form created in Acrobat Pro 9 -

Hello Dimitri and CPearson,

Thank you for your reply.

Although, I changed to create a form using Acrobat 8 Pro, it did not work for Reader 7 as well.

Thanks again for your help.


Chanet

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