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I have completely removed acrobat 8 and upgraded to acrobat 9 pro. All functions work properly except now I cannot convert a Publisher file to a PDF. I get an error message: "abode pdf printer failed to create pdf". I never had this problem with Acrobate 8.
Can anyone help?
My Product Information:
Acrobat Pro 9.2 / Windows
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Hi,
Perhaps this Adobe KB article will be helpful.
It addresses:
When you use PDFMaker in a Microsoft Office application, PDFMaker may return the error message
"ERROR" followed by the message "Adobe PDF printer failed to create the PDF file."
TechNote ID 328791
Be well...
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Sorry for the late response. I have been down with the flu. Thanks for your help!
I am back at work and have attempted to fix the Adobe error following all the steps outlined in the recommended tech note. I have gone through the steps twice to make sure I didn't miss anything and am still getting the same error message.
I did go to Soultion 3 (Remove corrupted profiles from joboption feature) but as it warns; the apperance of the color on the screen and output is altered and not useable.
Any other recommendations?
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