I received an email attachment in .pdf format and when I try to open it and print the document I get an error message "There was a problem reading this document (14)". I have check the security, custom and advance properties and all are OK. I have saved the file and tried to open it... no luck. I email the file to my husbands email address...no luck. I tried to open it on another computer under a different email account...no luck. If anyone has a fix, please,please, let me know.
Phyllis
My Product Information:
Acrobat Standard 8.1 / Windows
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This error message mean the PDF is corrupted. With each new version of Acrobat and Reader Adobe released over the last few years Adobe have tightened up the PDF Spec, i.e., badly formed PDFs that Acrobat and Reader used to be forgiving will no longer work.
Some clone PDF development products could be producing PDFs that don't conform to the spec.
It could also be that the PDF was corrupted during email transmission.
Find out if the PDF was developed with Acrobat or a clone.
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Thank you so much for your assistance. I have several banks and real estate office that send me request from forms they have saved in their database. It appears this must be the case.
Have a GREAT day.
Phyllis Rogers
pkrogers47@roadrunner.com
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