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#1 2007-12-10 09:50:15

Jimi
Member
Registered: 2007-12-07
Posts: 0

Can't open pdf from outlook express

When I click onto a pdf from outlook express I get this error message:
C:\Documents and Settings\HP Administrator\Local Settings\temporary internet files\content.IE5\MG1ZEX28\filename.pdf is not a valid Win32 application.

What changes do I need to make to my settings?

Thanks.


My Product Information:
Reader Standard 7 / Windows

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#2 2007-12-14 13:14:50

lkassuba
Moderator

Registered: 2007-06-29
Posts: 1463

Re: Can't open pdf from outlook express

Hi Jimi,

What OS and version of Acrobat are you using? If you're running a 64-bit version of the OS and using Acrobat 8.0 (not 8.1) ore earlier than you may be running into compatibility issues. See the following technical note:
http://kb.adobe.com/selfservice/viewCon … ;sliceId=1

Keep us posted if this is not the issue,
Lori


Forum Moderator and Community Manager for AcrobatUsers.com

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#3 2008-09-08 08:56:22

Dgr
Member
Registered: 2008-09-08
Posts: 2

Re: Can't open pdf from outlook express

Hi there,
I am having a similar problem opening pdf files using outlook express and Adobe 8.1. My operating system is Windows Vista. I keep getting the message that the file is corrupt and cannot open. My colleague can get the same message but can open it using Windows XP and outlook express. Can you please assist?

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#4 2008-10-15 13:27:13

zlatan24
Member
Registered: 1969-12-31
Posts: 1

Re: Can't open pdf from outlook express

Possible your OE was damaged,if so,OE files was too,in this situation advise-cannot open outlook express,can save a lot of time and money, refusing from some services, that are not really needed,can read online user’s guide for this program, where all steps of email recovery process are clearly described,keeps your mailbox in several source files, such as Inbox.dbx, Outbox.dbx, Sent Items.dbx and Deleted Items.dbx, all of these files should be located in the same folder,try to read source files of dbx format and unpack them into a temporary folder,program can save separate files with eml extension, please create a separate folder for this purpose to avoid confusion,works with Windows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP, Windows 2003, Windows XP SP2 and Windows Vista.

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