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#1 2007-12-05 06:50:03

PatB
Member
Registered: 2007-12-05
Posts: 0

"history" remains empty

Hi,
I use Acrobat pro 7.0 (version 7.0.9) and recently got problem in using the "history" in the "organizer": history remains empty. It used to work before.


My Product Information:
Acrobat Pro 7 / Windows

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#2 2007-12-12 14:14:17

lkassuba
Moderator

Registered: 2007-06-29
Posts: 1339

Re: "history" remains empty

Hi PatB,

Sounds as though your Preferences may have gotten corrupt. You can try re-creating them. Note: Custom settings for Collaboration, JavaScripts, Organizer, Security, Stamps, Color Management, Auto Fill, Web Capture and Updater will be affected by using this solution.

To re-create the Acrobat Preferences folder:
1. Quit Acrobat.
2. In Windows Explorer, go to Documents and Settings\ [username] \Application Data Adobe\Acrobat\7.0 folder and move the Preferences folder to another location (for example, C:\Temp).
3. Start Acrobat. Acrobat creates a new Preferences folder.

Hope this helps,
Lori


Forum Moderator and Community Manager for AcrobatUsers.com

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#3 2007-12-13 04:49:10

PatB
Member
Registered: 2007-12-05
Posts: 0

Re: "history" remains empty

Thanks for your answer Lori. In fact, I had more or less done what you suggested: I move the old history file, to create a new one, and that solved the problem.

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