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#1 2007-11-23 19:37:43

teresakelly
Member
Registered: 2007-11-23
Posts: 0

unable to create pdf

I receive the following error message each time I try to create a pdf:
AcroTray.exe-Entry Point Not Found
The procedure entry point [link=mailto:Kelly@cratebarrel.112.2o7[1].]Kelly@cratebarrel.112.2o7[1].[/link] txt could not be located in the dynamic link library USER32.dll.
I have installed all updates available for Standard 8 and have run virus and spyware scan and nothing helps.


My Product Information:
Acrobat Standard 8.1 / Windows

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#2 2007-11-25 07:53:29

dbaker
Member

From: Gimli, Canada
Registered: 2007-04-25
Posts: 154

Re: unable to create pdf

Hi --

Did you try to repair the Acrobat installation? In the program, choose Help > Repair Acrobat Installation. The program will run an assessment on all installed components and try to correct any errors found.

donna.

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