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#1 2007-11-06 18:40:38

nmara
Member

Registered: 2007-04-23
Posts: 5

Enabled forms and Adobe reader

I have created a fillable form for HR, and have also enabled usage rights as it is an internal form only, and some users may not have professional on their PCs.  Currently, 3 users have filled out one of these forms and routed to the next recipient, with one user digitally signing it.  The problem is that when one of the officers (user #4) attempts to open and fill it out in Reader he gets a very specific message "This document contained certain rights to enable special features in Adobe Reader.  the document has been changed since it was created and these rights are no longer valid.  Please contact the author for the original version of this document."

How do I rectify this issue? 

A 2nd question would be how to attach files to this document using the Reader program?

Thanks so much,

Nat


My Product Information:
LiveCycle Designer Pro 8.1 / Windows

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#2 2007-11-08 12:05:39

pddesigner
Member

Registered: 2007-04-24
Posts: 55

Re: Enabled forms and Adobe reader

I believe the sequence of users is important with this problem. There appears to be only one person allowed to sign the form as it goes through the hands of users. The person signing the form should be the last one receiving the form. You might try hiding the digital signature field and open it from a dialog box that asks for a user password.

I suggest downloading and reading this Adobe manual on digital signatures. You may also want to search for any tutorials or tips on writing a JavaScript to achieve the results mentioned above.

http://www.adobe.com/cfusion/search/ind … +signature


About the 2nd question:

The PDF form has already been Reader enabled. There should be a seperate tab in the navigation pane that allows for file attachment.

As a last resort, check out the services of this Adobe authorized form routing service:

www.formrouter.com

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#3 2007-11-08 12:16:44

nmara
Member

Registered: 2007-04-23
Posts: 5

Re: Enabled forms and Adobe reader

The problem is that each individual officer needs to be able to digitally sign this type of document, so if only one can sign then I need to look into other options.
As for adding attachments, I do have a separate attachment tab, however there are only 3 options: Open, Save, and Search.  Of those options, only Search is not greyed out. I have even tried going to More Tools and all tools are showing from the FILE menu, except for Attach a File.  There is an asterisk by that command that says "Only available when document rights are enabled"

Help...
Nat

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#4 2008-05-01 10:40:21

lkassuba
Moderator

Registered: 2007-06-29
Posts: 1214

Re: Enabled forms and Adobe reader

This issue was addressed in the 8.1.2 update. For more information check out the following technical note:
http://kb.adobe.com/selfservice/viewCon … ;sliceId=1


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