Whenever I try to make a PDF from another program (Word, PowerPoint, etc.) I get a message: "acrobat distiller cannot continue because Acrobat is not activated." The program is activated. I have not been able to find any information on how to fix this, and the program is useless to me unless I can create PDF files. What do I do?
My Product Information:
Acrobat Pro 8 / Windows
First thingh to check is your Acrobat installation. You might try to use the Help > Repair Acrobat Installation menu command to insure the PDFMaker is working properly with the Office apps.
Use the PDF Maker (Windows) or the Print dialog box and print to PDF (Macintosh) after running the repair.
If you still experience problems, submit another post and be sure to identify what viewer, version, and Office version you're using.
ted
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This is sometimes fixed by rebooting.
I get that message sometimes...usually when I have closed acrotray.exe for some reason in task manager. Rebooting fixed it.
Also, be sure the rest of your system is up to snuff...registry checkers are useful here; as is "repair office" and "repair Acrobat."
Hope this helps...
Carrie Makover
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I'm getting the same message when trying to create a pdf from MS Word. When I go to Start - Programs - Acrobat Distiller 8 the same message appears. Trying to create a pdf from within Acrobat by selecting the word document, i get "pdf conversion process failed, please correct error and retry". I have reactivated, reinstalled and repair several times with no effect. I'm using XP Pro SP2 with Office 2003 and NAV 2007. Please help as this is driving me up the wall.
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