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#1 2007-09-20 23:06:12

sharon.rockhill
Member
Registered: 2007-09-20
Posts: 0

e-mail submit problem

I created a lunch order form with an e-mail submit button, many of our parents are unable to submit the form.  The comments are either nothing happens or "unable to perform this operation".  We have had some forms submitted so it seems to work occasionally.


My Product Information:
LiveCycle Designer Pro 8 / Windows

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#2 2007-09-21 07:32:51

carrimak
Member

Registered: 2007-05-05
Posts: 93

Re: e-mail submit problem

If you have some forms submitted; it seems to indicate that the form is working correctly; or else your users are saving the form, then submitting another way....

It might be a good idea to ask those who can submit which version of Reader they are using; and similarly check with those who can't submit.  It may lie in the version of Reader your users have...that's a good place to start.  If that's not it; can you post a link to the form so we can see it?

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