Acrobat User Community Forums

Hello,

Thank you for your response.  Actually we have determined the problem.  Re: your comments, I accidentally missed the "f" when copying my link, so the link does include the file type "pdf".  Also those are not spaces, those are underscores, which are acceptable in a link.  One can even insert the URL encoded  for a space, if one wants: ThisHasSomeSpaces

The problem, it turns out, is that the remote server is running IIS that is configured to reject requests from any non-web-browser clients.  So when Acrobat requests the file, the remote server says, "no" because Acrobat is not on its "allowed" list.  One work around for this is to change the Setting "Open Links With" in the Edit > Preferences > Web Capture preference pane (I had the setting to "Open links in acrobat" so Acrobat was requesting the file itself.)  Another solution (which did not appear to work for Acrobat 6, but did for 7, is to author the document in Microsoft Word, create the links in Word, and convert to PDF.  The type of link that Adobe's distiller creates in the PDF from the Word link will cause the linked file to open in a browser instead of in the Acrobat application.

Thank you.