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#1 2007-08-01 21:43:33

jeff.jorgensen
Member
Registered: 2007-07-26
Posts: 2

Reader 8.1 Postscript Printing problem with Corporate Logo

We have recently upgraded within the office from Adobe Reader 7 to Adobe reader 8.1. We have a corporate web based reporting tool that creates reports to the Adobe reader to print out.  The report printed fine when using adobe 7. The report has a corporate logo in the top left hand side. When printing in Reader 8.1 in Black and white on a postscript printer, the logo appears fine, when printing to a colour postscript printer the logo is coloured out.  How do you fix this issue. Happy to forward a copy of the report if needed. We are running XP SP2 as the OS and IE6 as a standard, and using Konica and HP printers.


My Product Information:
Reader Standard 8.1 / Windows

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#2 2007-08-21 17:48:41

jon.bessant
Member

From: United Kingdom
Registered: 2007-04-23
Posts: 84

Re: Reader 8.1 Postscript Printing problem with Corporate Logo

Hi Jeff,

It might be worth seeing if the colour printers have an updated driver on the respective web sites?

Acrobat 8 does have a slightly different printing architecture and the driver updates might help?

Jon

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