After downloading 8.1 patch, I cannot reate a PDF from Scanner anymore (it worked fine with Acrobat 8).
This is the error message that appears -Adobe Acrobat 8.1 has encountered a problem and needs to close. We are sorry for the inconvenience -and then it closes the program.
Thank you in advance for someone’s quick help, Regula
My Product Information:
Acrobat Standard 8.1 / Windows
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You might try visiting your scanner developer's Web site to see if an upgrade is available for download. If not, try repairing the installation. If that doesn't work, do a complete deinstall of Acrobat 8, reinstall, and run the 8.1 patch.
ted
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Hey all can you give me a little more info, can you tell me, your operating system, your scanner type, the scanner software version. And please describe a little more detail on how you are getting this error. I'm sorry, but this helps me do a better job in debugging the problems.
Tim Huff-I didn't know Acrobat could do that.
[url=http://acrobat.timhuff.net/]
Tim Huff-I didn't know Acrobat could do that. [/url]
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Hi Regula,
Do you have 1-Click Answers installed by chance or any other startup items running in your system tray? Or the Google Desktop installed?
~Ana
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Thank you for the tip. Repair did not help, I reinstalled Adobe Acrobat 8, and if not absolutely necessary, I will not download 8.1.
Regula
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Hi Ana,
No, I do not have 1-Click Answers, or Google Desktop installed.
Regula
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This seems to be similar to my problem - in my case it crashes when I try to use a drop down menu (ie. choosing to add extra pages to an existing pdf).
I will also go back to version 8 with no update.
Where is Adobe in all this ?????
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