Archive for the 'Acrobat team' Category

Adobe Systems celebrating more than holidays in December 2007

Wednesday, December 19th, 2007

Employees of Adobe Systems apparently got a jumpstart on the traditional year-end holiday celebrations this year. The company recently feted the troops to a big blowout event to highlight “25 Years of Innovation.” Several Adobe bloggers, including Terry White and Silke Fleischer, chronicled some of the festive proceedings, complete with party pix.

The actual milestones accomplished along the way are also detailed on Adobe.com, including an interactive timeline that outlines the company’s past, including product histories, people and significant events.

In addition, the special online tribute features a Flash-based 25th Anniversary Newsletter with additional information–including embedded video clips–about the company’s innovative accomplishments. (The website mentions that the newsletter can also be downloaded, but if there’s a link to a PDF version, it wasn’t obvious.) For Acrobat and PDF enthusiasts, there’s one video clip that’s worthy of special note.

Once or twice at past industry events, Adobe has shown a short video that purports to be from the pre-PDF era, offering a glimpse of the paper-based document workflow practices and issues in a typical office–particularly those that can be addressed with the company’s 1993 launches. The fictitious employees in the video:

  • marvel at the ability to send ascii text (’one doesn’t need bold, just a well-placed exclamation point’) around the world
  • brag about having one pair of computers within the organization linked together (’98 percent of interoffice computers can’t communicate’)
  • rejoice in being able to deliver urgent files via overnight services
  • display an enterprise archiving system — rows and rows of file cabinets — based on a paper-document-based system that a lone, semi-senile employee admitted was ‘logical to him’ (others spent up to three hours a day searching for lost information)
  • exchange documents electronically by sending and receiving faxes (when the paper didn’t jam) — many that would end up being copied 19 times

The clip is included in the 25th anniversary newsletter. Definitely worth a look if you’ve never seen it–or even if you have. Acrobat humor is a narrow niche!

Acrobat User Community: One year & 10,000 members later

Wednesday, February 14th, 2007

It’s a little hard to believe, but a year has flown by since we opened the virtual doors to AcrobatUsers.com one year–or some 10,000 registered members–ago today. On the website, we’ve outlined the site’s evolution and outlined a few plans for new and enhanced, interactive features in Year Two.

“Our customers are our most important asset at Adobe,” said Tom Hale, senior vice president of Knowledge Workers Solutions at Adobe Systems, “and we’re dedicated to supporting a strong user community around the Acrobat family.”

If you’d like to share ideas and suggestions for ways we can provide that kind of support–and/or ways you’d like to contribute to the community–please let us know!

Happy Anniversary!

Acrobat 8: UI menu changes

Wednesday, November 22nd, 2006

In our latest interview with a member of the Acrobat team at Adobe, I talked recently with Heather Winkle, manager of the User Experience Group that developed and implemented the new streamlined user interface (UI) in the Acrobat 8 product line.

Heather talked about the goals and challenges of the makeover process.

“The Acrobat interface was extremely complicated,” she says. “Bits and pieces had been added on over time–you saw lots of different types of toolbars, statusbars, panels, panes and floating palettes. And the menu system clearly had been developed by every future team individually, with nobody going through and saying ‘what’s the pattern behind this,’ ‘what’s the rationale for different placement,’ and so on. You could really see the history in it. It needed someone to come in and take a look at it with a fresh perspective—to ask ‘what’s the framework,’ ‘what’s the logic behind where everything is placed,’ ‘does everything on the UI have a purpose and if it doesn’t, why is it there,’ and ‘can we remove a number of lines and pixels and stuff that’s getting in the way of what people really want to do, which is work with a document.’”

Of course, long-time users of Acrobat will need to discover where some menus, tools and features have been relocated in the new version. One example is the top-level menu structure for the Advanced section, comparing Acrobat 7 Professional (top) with Acrobat 8 Professional (bottom).

To aid in the rediscovery process, the User Experience team provided an illustrated chart–available for download–that summarizes the menu structure changes from version 7.0.8 to 8.0.

If you have a comment or question about the new Acrobat 8 UI, please add it in the “Leave a Reply” area below!

Acrobat 8: Behind the credits - Chris Gulker

Thursday, November 9th, 2006

If you’re among the early adopters of Acrobat 8, you’re probably busy exploring the new, streamlined user interface. And if you’ve been using a previous version, no doubt you’ll be spending a little time making sure you know where some features, tools and menus are located as a result of the UI makeover.

One area within Acrobat 8 that isn’t likely to get a lot of user attention is the listing of credits, found under ‘About Acrobat.’ The scrollable fine print acknowledges the Acrobat team members who’ve contributed to the development of the new version, including individuals from engineering, user interface, marketing and business management, product management and other internal working groups.

Rather than extolling the product’s virtues, today I want to draw your attention to this seldom-seen list of credits–and to one particular name out of the many. Listed among the product management group staff is Chris Gulker, a team member I’ve known and whose work I’ve respected–and learned much from–during the past couple of decades.

While his Acrobat team colleagues are now looking ahead to new challenges as the product has begun shipping, I learned only yesterday that Chris is at home facing a different type of challenge. He was recently diagnosed with an inoperable brain tumor (grade 3 glioma). I know he’s home (following a brain biopsy prior to chemotherapy) because he’s sharing details of his spiritual and medical treatments–including a Magnetic Resonance Image of his brain showing the tumor–on his personal blog at www.gulker.com, one that he started in 1995 before anyone was using the term. Chris was ahead of the wave with blogging, as he has been with many other of his numerous technological feats and achievements in his diverse, interesting career.

Chris and I both came to the worlds of technology and software from backgrounds in journalism and news photography, and our paths crossed numerous times. In the early 1990s, we linked up and travelled to Australia and New Zealand together to participate in several digital imaging and publishing workshops sponsored by a large Pacific Area newspaper publishing organization. We were also both part of a “Virtual Newsroom” team that used early digital cameras, film scanners and related desktop publishing tools to cover and distribute photographs digitally from a trailer at the 1992 Super Bowl in Minneapolis.

Chris was also an early Acrobat and PDF user. Working as a photojournalist in Los Angeles, he published an experimental “retrospective photo book” [PDF:693kb] in 1995 and made his electronic portfolio available for download on the Web. He told me recently that more than a decade later, it’s still getting 8-10 daily downloads.

He was subsequently hired by the Hearst organization in San Francisco–where journalists were still using typewriters at the time–to help the Examiner explore how newspapers could harness and publish on the Internet. His boss, Will Hearst, explained that the WWW made it possible for an individual to set up his or her own website as a personal printing press–using www.gulker.com as a hypothetical example–and even to potentially compete with traditional newspapers. Chris jumped on the idea and the Internet that same day, launching Gulker.com in 1995. He’s been blogging regularly since then, right up to and including this week’s biopsy and return home. (And as you might imagine, the quality of photography is considerably higher than at the typical blog.)

After driving the launch of and managing the Electronic Examiner, one of the first online newspapers in the U.S., Chris left the world of traditional journalism. He joined Apple Computer as a publishing markets director and then later worked on a couple of small Silicon Valley start-up businesses. In 2004, he joined Adobe–first to work on its since-discontinued Atmosphere, later switching to the Acrobat product management team, where he’s been primarily focused on forms, accessibility, product internationalization and Mac OS X-related issues.

One of his most recent personal productivity experiments “to see what a full digital life is like” involved setting up a scanner and Acrobat as part of a solution to convert, index, manage and archive all of the typical documents he routinely deals with–articles, reports, invoices, receipts and so on. Of course, he’s been blogging about The Paperless Project, too.

Harsh reality intervened in mid-October, as he recounts in a separate blog area, with a frightening incident at work:

“Sitting in my office at Adobe, in San Jose, I had just finished typing a document and was reaching for the phone to call a colleague when my left arm suddenly convulsed into a painful contraction that froze it, every muscle tightly clenched and curled up against my chest. Wild contractions began to flow up and down the arm.

Completely nonplussed, and absolutely at a loss to figure out what was going on, I slid to my knees and crawled to the corridor and said ‘Help.’ Three colleagues appeared, 2 headed for the phone and one came and tried to calm me down. By now I was hyperventilating and completely freaked out.”

Luckily, paramedics arrived and he was whisked away for evaluation. The brain tumor diagnosis soon followed. With it came much soul-searching and necessary lifestyle changes. Chris was able to set up a home-based office to continue his Adobe work for a while. Acrobat Connect became an invaluable tool, he says, for arranging and conducting personal meetings. But following the biopsy earlier this week, Chris now faces six weeks of daily radiation treatments, with plans to return to work in 2007.

We’ll be watching Gulker.com for good news about the treatment and recovery of a true technology visionary–and a friend. He said in a brief e-mail message today that “we have every intention of getting through this and right back on Acrobat.”

Like all of the Adobe staff listed in the Acrobat 8 credits, we very much look forward to–and will be cheering for–that day.

Best to you, Chris, and to wife Linda and the family!